The design manufacturing and assembly and supporting processes their interactions are determined, the performance criteria are set and methods of analysis are identified in Yemtar. improvement opportunities are set through measuring and monitoring methods with the identified performance criteria. Necessary resources for continuous improvement are supplied by the management. Yemtar management has established the ISO 9001:2000 Quality Management System to improve and sustain customer satisfaction.

• The quality policy is determined, documented and published and employees are informed for quality awareness and integrity of the management system within the organization.
• The trainings on ISO 9001:2000 system standard, quality concept, continuous improvement, development and learning techniques are given to the employees for competence in Yemtar
• The processes which affect the product and service quality are planned, controlled, revised, analyzed and the necessary requests for preventive and corrective action are determined.
• The approach in Yemtar is based on process, the operational targets are set, planned, the achievement is documented , the success factors are determined and calculated periodically, and targets, plans are revised when necessary.
• The access of the employees to quality management system application essentials are done on documentation control basis.
• All of our products and services comply with norms, customer needs and expectations and all of the resources necessary for their production and sustainability are maintained.
• Customer needs , expectations, advances and tendencies in the sector are analyzed , thus products and services are continuously developed and customer satisfaction is assured.
• Management review meetings are held in Yemtar for the analysis of effectiveness , evaluation and continuous improvement of the system.
within the framework of quality management system .